All puzzle orders please note:
Whilst Karen keeps some supplies of puzzles on hand, most are made upon placement of order, which means to please allow 10 to 14 days for your puzzle to be made in country vic before it is sent out to you through the post or locally delivered.
Local Click and Collect:
Local click and collect available to locals able to collect from her studio doorstep in Mailors Flat, Vicotria 3275.
Please contact Karen for the cart codeword and address to activate this service.
When do we post?
Items are posted twice a week from country Victoria
Who do we ship through?
All items, except large originals are sent with Australia Post.
Large originals are sent with TNT
How much is postage?
There are a few different posting categories.
Spend $5 to $15 = $5 postage (within Australia)
Spend $16 to $33 = $12 postage (within Australia)
Spend $34 to $55 = $16 postage(within Australia)
Spend $56 to $149= $20 postage (within Australia)
Spend $150 to $179= $25 postage(within Australia)
Spend $180 = Free Postage (within Australia)
Do we ship overseas?
No unfortunately not at the moment but we are working on it
How are items shipped?
All items are packaged with care and delivered to the post office in excellent condition.
All prints are packaged flat
Items are sent standard post.
Do you accept Returns?
No returns for change of mind or damaged items in transit.
If an item arrives damaged through Australia Post please follow up with Australia post for compensation, or if an original is received damaged please contact TNT
Can I visit Karen's home studio?
Yes absolutely. Karen is happy to show people her work available and studio space via appointment. Please send Karen a message to arrange a suitable viewing time. (Please note due to COVID restrictions Karen studio is closed to visitors until restrictions are lifted)
My item arrived and it looks a slightly different colour.
Please note as all computer monitors are slightly different, the colour tones you are seeing cannot be guaranteed as exactly a true representation of the final product.
Commissions?
Unfortunately Karen does not take commission work.
Wholesale?
Yes we wholesale! Please contact Karen if you would like to become a stockist.
Copyright?
All artwork is subject to copyright and remains the intellectual and creative property of Karen McKenzie. All images and artwork on this website and any form of digital platform, along with physical artworks are subject to copyright and must not be distributed, printed or copied for personal or corporate use without the written permission of the owner Karen McKenzie
Whilst Karen keeps some supplies of puzzles on hand, most are made upon placement of order, which means to please allow 10 to 14 days for your puzzle to be made in country vic before it is sent out to you through the post or locally delivered.
Local Click and Collect:
Local click and collect available to locals able to collect from her studio doorstep in Mailors Flat, Vicotria 3275.
Please contact Karen for the cart codeword and address to activate this service.
When do we post?
Items are posted twice a week from country Victoria
Who do we ship through?
All items, except large originals are sent with Australia Post.
Large originals are sent with TNT
How much is postage?
There are a few different posting categories.
Spend $5 to $15 = $5 postage (within Australia)
Spend $16 to $33 = $12 postage (within Australia)
Spend $34 to $55 = $16 postage(within Australia)
Spend $56 to $149= $20 postage (within Australia)
Spend $150 to $179= $25 postage(within Australia)
Spend $180 = Free Postage (within Australia)
Do we ship overseas?
No unfortunately not at the moment but we are working on it
How are items shipped?
All items are packaged with care and delivered to the post office in excellent condition.
All prints are packaged flat
Items are sent standard post.
Do you accept Returns?
No returns for change of mind or damaged items in transit.
If an item arrives damaged through Australia Post please follow up with Australia post for compensation, or if an original is received damaged please contact TNT
Can I visit Karen's home studio?
Yes absolutely. Karen is happy to show people her work available and studio space via appointment. Please send Karen a message to arrange a suitable viewing time. (Please note due to COVID restrictions Karen studio is closed to visitors until restrictions are lifted)
My item arrived and it looks a slightly different colour.
Please note as all computer monitors are slightly different, the colour tones you are seeing cannot be guaranteed as exactly a true representation of the final product.
Commissions?
Unfortunately Karen does not take commission work.
Wholesale?
Yes we wholesale! Please contact Karen if you would like to become a stockist.
Copyright?
All artwork is subject to copyright and remains the intellectual and creative property of Karen McKenzie. All images and artwork on this website and any form of digital platform, along with physical artworks are subject to copyright and must not be distributed, printed or copied for personal or corporate use without the written permission of the owner Karen McKenzie
